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Implementing integrated condominium renovations requires structured digital tools capable of guiding co-owners, professionals, and public authorities through complex decision-making processes while ensuring coordinated stakeholder collaboration and high-quality renovation outcomes.

This manual is intended for training organisations, local authorities, energy houses, and service providers that aim to support Integrated Home Renovation Services (IHRS) through digital resource centres. The approach targets all stakeholders involved in condominium renovation processes and complements existing initiatives by providing guidance on how to design, structure, and implement digital platforms that facilitate integrated renovation services.

This guidebook:
• Describes the starting point, including co-owners’ information needs, behavioural patterns, and barriers encountered throughout the renovation journey
• Provides a general overview of the target users and stakeholders that can be supported through digital resource centres
• Elaborates on the essential functions of a digital platform, including structured information provision, matchmaking between demand and supply, and collaborative project environments
• Presents a comprehensive framework for developing digital one-stop-shop solutions that support the implementation of Integrated Home Renovation Services (IHRS)
• Outlines implementation strategies, governance considerations, and modular development approaches for local authorities and energy houses
• Describes supporting tools such as CRM systems and monitoring functionalities to track renovation projects and improve service delivery